Due to the nature of the products we offer, we will not accept returns. We work hard to ensure there are no mistakes with your order and in the event a mistake has been made we will gladly do whatever we can to make it right!
Lost or stolen items will not be refunded.
All orders are shipped USPS Priority Mail. You will receive a shipping confirmation email with tracking once your order has been prepared for shipment. We are not responsible for orders once they have shipped. However, we will do our best to help resolve any issues that should arise during the shipping process.
For all RTS openings we will combine orders processed using the same name and address at checkout. We will refund any shipping overages exceeding $2 within 2 business days of shipment unless stated otherwise.
We cannot make changes to orders once they have been placed. Always be sure to double check and make sure all information is correct before placing your order.
Turn Around Time
Ready to Ship (RTS) openings have a 7 business day TAT prior to shipping from the date of purchase.
Pre-order openings have a 6-8 week TAT prior to shipping from the date of purchase.
Please be mindful of the stated turn around times when placing your orders.
If you have any questions or concerns at all please contact us here and we will get back to you as soon as possible.